Terms and Conditions - Step Production
Welcome to Step Production. By accessing or using our services, you agree to be bound by the following Terms and Conditions. These Terms govern your relationship with Step Production, and we encourage you to read them carefully.
- Services Provided
Step Production offers media production services, including but not limited to:
- Corporate video shoots
- Commercial ad shoots
- Product videos
- Digital ads
- Music video production
- Web series production
- Podcast shoot and support
- Other video and media-related content curation and promotion
- Acceptance of Terms
By engaging with our services, you accept these Terms and Conditions in full. If you do not agree with any part of these Terms, you must not use our services.
- Client Responsibilities
Clients are required to provide accurate and complete information when engaging with Step Production. You are responsible for:
- Providing necessary project details and approvals in a timely manner.
- Ensuring that all content, materials, and intellectual property provided for the project do not infringe on any third-party rights.
- Collaborating with Step Production to meet agreed deadlines.
- Payment and Fees
- All projects are subject to a signed agreement outlining scope, costs, and timelines.
- Payment terms will be specified in the project agreement. Typically, a deposit may be required before project commencement, with final payments due upon completion.
- Late payments may incur additional charges or result in project delays.
- Project Timelines and Delivery
Step Production will adhere to the agreed timeline and delivery schedule as outlined in the project agreement. However, we shall not be liable for delays caused by:
- Client’s failure to provide necessary approvals, materials, or feedback.
- Technical issues beyond our control, such as equipment malfunction or unforeseen circumstances.
- Force majeure events, including but not limited to natural disasters, strikes, or government restrictions.
- Revisions and Modifications
Clients are entitled to a reasonable number of revisions as outlined in the project agreement. Additional revisions beyond this scope may incur extra charges. Any significant changes to the project after production has begun may also result in additional fees and adjustments to the timeline.
- Intellectual Property
- All final deliverables produced by Step Production remain the property of the client once full payment has been received.
- Step Production reserves the right to use project materials for promotional purposes, including showcasing them in our portfolio, unless otherwise agreed upon in writing.
- Cancellation and Termination
- Either party may terminate the project agreement by providing written notice.
- In the event of cancellation by the client at the very end, Step Production reserves the right to retain the deposit and any other costs incurred up to that point.
- If Step Production is unable to complete a project due to unforeseen circumstances, we will work with the client to find a fair solution, such as rescheduling or offering a partial refund.
- Liability
- Step Production is not responsible for any indirect, consequential, or punitive damages arising from the use of our services.
- We shall not be held liable for any damages, losses, or costs related to delays, technical failures, or miscommunication.
- Step Production’s total liability in relation to any project shall be limited to the amount paid by the client for the specific services rendered.
- Confidentiality
Step Production will maintain the confidentiality of all sensitive information shared by the client, including project details and intellectual property. We expect the same confidentiality from clients regarding our processes and proprietary information.
- Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes or claims arising from or related to these Terms shall be resolved in the courts of Mumbai, India.
- Changes to Terms and Conditions
Step Production reserves the right to update these Terms and Conditions at any time without prior notice. Clients are encouraged to review the Terms periodically.
- Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Step Production
Email: contact@step-consultancy.com
Phone: +918451919001
Mumbai, India.