Privacy Policy - Step Production

At Step Production, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights regarding the information you provide to us. By engaging with Step Production’s services or accessing our website, you consent to the terms of this Privacy Policy.

  1. Information We Collect

We may collect and process the following information:

  • Personal Identification Data: Name, email address, phone number, and company details.
  • Project Details: Information regarding your project, preferences, and specific requirements.
  • Financial Data: Billing information, payment details, and transaction history.
  • Technical Data: IP addresses, browser type, and data about your device used to access our website.
  • Usage Data: How you use our website, services, and communications.
  1. How We Use Your Information
  • Service Delivery: To provide media production services including video shoots, ad production, music video creation, and digital content curation.
  • Client Communication: To respond to inquiries, provide project updates, and manage client relationships.
  • Billing and Payments: To process payments for services rendered.
  • Marketing: To provide you with information about our services, promotions, and updates (with your consent).
  • Improving Our Services: To understand client preferences, optimize our services, and improve our website.
  1. Sharing Your Information

We may share your personal data with trsuted parties when necessary to provide our services, including:

  • Service Providers: Such as payment processors, cloud storage providers, and project management platforms.
  • Partners and Contractors: When collaborating with third-party vendors on specific projects like web series or digital ads.
  • Legal Obligations: If required by law to comply with regulations, legal processes, or governmental requests.

We do not sell or trade your personal information with third parties for marketing purposes.

  1. Data Retention

We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you wish to request deletion of your personal data, please contact us at the email provided below.

  1. Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

  1. Your Rights

You have the following rights regarding your personal data:

  • Access: You may request access to your personal information held by us.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
  • Withdraw Consent: You can withdraw your consent for the processing of your personal data at any time.
  1. Third Party Links

Our website or services may contain links to third-party websites or services. Please note that we do not control these third-party platforms, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any external sites you visit.

  1. Changes to this Privacy Policy

Step Production may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Step Production

Email: contact@step-consultancy.com

Phone: +918451919001

Mumbai, India.

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